Frequently asked questions

No — and it matters that you know that before you start. Drop-USA gives you the infrastructure to build and operate your own retailer network: billing, plans, catalog sync, order routing and a branded app. You bring the retailers, using your permanent enrollment link — your existing wholesale customers, your leads, the stores that already stock you, your partners. If you have those relationships, this turns them into a recurring program in days.

Retailers install the Drop-USA Retailer app, import your published products, and resell them from their own stores. When a retailer makes a sale, you automatically receive a wholesale order to fulfill.

Yes. Retailers see your name, logo, colors and support email throughout — they sell your products under your brand, not ours. The one exception is a discreet “Powered by Drop-USA” credit, which is the only place our name appears.

You do. Every retailer sale routes back to you as a wholesale order with the shipping details, and you add tracking to complete it — the retailer and their customer stay updated automatically.

Yes. Inventory and tracking sync automatically between you and every retailer, so stock levels stay accurate and you never oversell.

Yes to both. The apps are fully bilingual — English and Spanish — and include a built-in AI support assistant for you and your retailers.

There is no monthly subscription. The first $5,000.00 of wholesale sales you make through this app each month cost you nothing; above that we charge 5% of those sales, capped at $499.99 per month. Only orders your retailers place through the app count — wholesale you sell through any other channel is never counted, and neither are shipping, taxes or cancelled orders. Separately, a flat 15% fee applies to your retailer subscription (membership) revenue only. Billed through Shopify. Retailers can start on a free plan and upgrade as they grow.

Then you pay $0 that month. Nothing is owed and nothing is charged — there is no minimum and no monthly fee to fall behind on. A worked year — every figure is wholesale sold through the app:

Sold $3,400 wholesale → fee $0.00
Sold $4,999.99 → fee $0.00
Sold $6,100 → fee $305.00 (5%)
Sold $12,000 → fee $499.99 (5% would be $600, but the cap holds)
Sold $0 → fee $0.00

Each month stands on its own. A slow month never carries a balance into the next one, and a strong month never costs you more than $499.99.

You set retailer membership tiers and control catalog access, so you decide who can import and resell your products, and at what pricing.

Just connect your Shopify store. Install the Drop-USA Supplier app, set up your profile, and publish your products to the network. Retailers join your program through an invite link and the Drop-USA Retailer app.