Terms of Service

Last updated: July 21, 2026

These Terms of Service (“Terms”) govern your access to and use of the Drop-USA platform, websites, and related services (the “Service”), operated by Drop-USA (“we”, “us”). By installing our Shopify app, creating a supplier account, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Drop-USA is a white-label dropshipping platform. Suppliers (“brands”) connect a Shopify store, configure retailer subscription plans and wholesale/retail pricing, and invite retailers who resell the supplier's catalog from their own stores. We synchronize catalog, inventory, and order data between the supplier and their retailers and facilitate order routing.

2. Accounts & eligibility

You must be at least 18 years old and authorized to bind the business you represent. You are responsible for maintaining the security of your account and Shopify credentials and for all activity under your account.

3. Fees, billing & payouts

• The supplier platform subscription is $499.99 per month, following a 30-day free trial, billed through your Shopify account. You may cancel at any time; fees already billed are non-refundable except where required by law.
• We deduct a flat 15% platform fee from network revenue. Your net (subscription and margin revenue attributable to your network, minus the platform fee and applicable payment processing costs) is remitted to you on a monthly basis.
• Payout amounts are calculated from recorded memberships and orders for the applicable period. Taxes are your responsibility.

4. Supplier responsibilities

• You are responsible for the accuracy of your catalog, pricing, inventory, and for fulfilling orders that flow to you.
• You represent that you own or are licensed to use the products, images, trademarks, and content you upload, and you grant retailers in your network a limited license to display and resell that content for the purpose of operating your program.
• You are responsible for compliance with applicable laws, including product safety, labeling, consumer protection, and tax obligations.

5. Retailers

Retailers join a specific supplier's program through an invite link. The commercial relationship for resale is between the supplier and its retailers; Drop-USA provides the technical platform that enables it.

6. Acceptable use

You agree not to misuse the Service, including by attempting to gain unauthorized access, interfering with its operation, uploading unlawful or infringing content, or using it to sell prohibited or counterfeit goods.

7. Intellectual property

The Service, including its software and design, is owned by Drop-USA and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You retain ownership of your own brand and content.

8. Third-party services

The Service integrates with Shopify and other third-party providers. Your use of those services is governed by their own terms, and we are not responsible for them.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, Drop-USA will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months preceding the claim.

11. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access if you breach these Terms or to protect the Service or other users. Provisions that by their nature should survive termination will survive.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above; continued use of the Service after changes take effect constitutes acceptance.

13. Contact

Questions about these Terms: sales@drop-usa.com.