Frequently Asked Questions
Common questions about selling wholesale through the Drop-USA network
Answers to common questions about selling your catalog wholesale to retailers who dropship it through the Drop-USA network. Still need help? Email sales@drop-usa.com.
How do retailers sell my products?
Retailers install the Drop-USA Retailer app, import your published products, and resell them from their own stores. When a retailer makes a sale, you automatically receive a wholesale order to fulfill.
Do I keep my own branding?
Yes. Drop-USA is fully white-label — retailers sell your products under your brand, not ours.
Who fulfills the orders?
You do. Every retailer sale routes back to you as a wholesale order with the shipping details, and you add tracking to complete it. The retailer and their customer stay updated automatically.
Does inventory and tracking stay in sync?
Yes. Inventory and tracking sync automatically between you and your retailers, so stock levels stay accurate across every store.
How do I control which retailers can sell my catalog?
You set retailer membership tiers and control catalog access, so you decide who can import and resell your products, and at what pricing.
Do I need to do anything special to get started?
Just connect your Shopify store. Install the Drop-USA Supplier app, set up your profile, and publish your products to the network. Retailers join your program through an invite link and the Drop-USA Retailer app.
Is the platform bilingual? Is there AI support?
Yes to both. Drop-USA is fully bilingual — English and Spanish — and includes a built-in AI support assistant that helps you set up your store and answer questions.
How much does it cost?
The Drop-USA Supplier platform is $499.99/month after a 30-day free trial, plus a flat 15% platform fee on network revenue, billed through Shopify. Retailers can start on a free plan and upgrade as they grow.